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Contatto S.A., a leading player in the telemarketing bureaus and contact centre industry, is headquartered in Chile (CL) and operates across various regions. Founded in 2005, the company has established itself as a trusted partner for businesses seeking effective customer engagement solutions.
Specialising in telemarketing, customer support, and lead generation, Contatto S.A. offers a unique blend of personalised service and advanced technology, ensuring clients receive tailored solutions that drive results. With a commitment to quality and innovation, the company has achieved significant milestones, including recognition for outstanding customer service and operational excellence.
As a prominent name in the contact centre landscape, Contatto S.A. continues to set industry standards, making it a preferred choice for organisations looking to enhance their customer interactions.
-30 vs industry average
Contatto S.A.’s score of 22 is lower than 12% of the industry. This can give you a sense of how well the company is doing compared to its peers.
Telemarketing Bureaus and Other Contact Centers has below-average carbon intensity
The Telemarketing Bureaus and Other Contact Centers industry has reduced its overall emissions by 29% since 2018
Scope 3 accounts for ••• of total emissions.
Contatto S.A. Climate Commitments and Emissions Overview
Contatto S.A., a telemarketing and contact centre company headquartered in Chile (CL), is actively engaged in addressing its environmental impact, with a particular focus on carbon emissions.
2023 Emissions:
In 2023, Contatto S.A. reported total emissions of approximately 1,330,000 kg CO2e. This figure is comprised of:
2022 Emissions:
For 2022, Contatto S.A. reported combined Scope 1 and 2 emissions of approximately 873,000 kg CO2e.
Reduction Initiatives:
While specific, recent reduction targets for Contatto S.A. are not detailed in the provided data, the information indicates a commitment to addressing climate change. Notably, there are references to reduction targets set by Toyota Industries Corporation, including a target of 26% by 2020 for all their factories across Scope 1 and Scope 2 emissions. It is important to note that this data appears to be cascaded from a different organization and may not directly apply to Contatto S.A.'s own operational goals.
Contatto S.A. has disclosed its emissions across Scope 1, 2, and 3 for 2023, demonstrating transparency in its reporting. However, some Scope 3 categories, such as purchased goods and services, and business travel, were noted as missing data points for 2023.
Access structured emission data, company specific factors and auditable source documents
2025
Near-zero scope 1 & 2
Target to achieve near-zero emissions for direct operations and purchased energy
2030
62% reduction in total GHG
Vs 2019 baseline. Validated by SBTi. Includes full supply chain.
2040
50% reduction in Scope 3 intensity
Across purchased goods and services and logistics.
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