Convergys Management Holding GmbH & Co. KG, commonly referred to as Convergys, is a prominent player in the customer management and business process outsourcing industry. Headquartered in Germany, the company operates extensively across Europe, providing innovative solutions tailored to enhance customer engagement and operational efficiency. Founded in 1998, Convergys has achieved significant milestones, establishing itself as a trusted partner for numerous global brands. The company offers a diverse range of services, including customer care, technical support, and analytics, distinguished by its commitment to quality and customer satisfaction. Convergys is recognised for its strategic approach to integrating technology with human expertise, ensuring a seamless customer experience. With a strong market position, Convergys continues to lead in delivering exceptional service solutions, making it a key player in the competitive landscape of customer management.
How does Convergys Management Holding GmbH & Co. KG's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Mean score of companies in the Real Estate Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Convergys Management Holding GmbH & Co. KG's score of 54 is higher than 72% of the industry. This can give you a sense of how well the company is doing compared to its peers.
Convergys Management Holding GmbH & Co. KG, headquartered in Germany, currently does not report any specific carbon emissions data, as indicated by the absence of emissions figures. The company is a current subsidiary of Concentrix Corporation, which cascades its climate commitments and performance metrics down to Convergys. As part of its climate strategy, Concentrix Corporation has set various reduction targets, although specific details regarding these targets have not been disclosed for Convergys. The absence of documented reduction initiatives or specific climate pledges suggests that Convergys may be in the early stages of developing its own climate action framework. Given the lack of direct emissions data and reduction commitments, it is essential to monitor future disclosures from Convergys and its parent company, Concentrix Corporation, to gain insights into their environmental impact and sustainability efforts.
Access structured emissions data, company-specific emission factors, and source documents
| 2019 | 2021 | 2022 | 2023 | |
|---|---|---|---|---|
| Scope 1 | 2,074,340 | 0,000,000 | 0,000,000 | 00,000,000 |
| Scope 2 | 178,886,210 | 000,000,000 | 000,000,000 | 000,000,000 |
| Scope 3 | 340,893,610 | 000,000,000 | 000,000,000 | 000,000,000 |
Convergys Management Holding GmbH & Co. KG's Scope 3 emissions, which increased by 97% last year and increased by approximately 37% since 2019, demonstrating supply chain emissions tracking. Most of their carbon footprint comes from suppliers and value chain emissions, with Scope 3 emissions accounting for 74% of total emissions under the GHG Protocol, with "Employee Commuting" being the largest emissions source at 51% of Scope 3 emissions.
Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.
Convergys Management Holding GmbH & Co. KG has not publicly committed to specific 2030 or 2050 climate goals through the major frameworks we track. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.