Csg Sustainability Profile
CSG Systems International, commonly known as CSG, is a leading provider of revenue management and customer engagement solutions headquartered in the United States. Founded in 1982, CSG has established a strong presence in North America and Europe, serving a diverse range of industries, including telecommunications, media, and utilities. The company offers a suite of innovative products and services designed to enhance customer experiences and streamline operational efficiencies. CSG's unique capabilities in billing, customer care, and digital engagement set it apart in a competitive market. With a commitment to continuous improvement, CSG has achieved significant milestones, including strategic acquisitions that have expanded its service offerings and market reach. Recognised for its robust solutions and industry expertise, CSG maintains a prominent position in the revenue management sector, helping businesses optimise their operations and drive growth.
DitchCarbon Score
How does Csg's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Csg's score of 62 is higher than 77% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Csg's reported carbon emissions
In 2024, CSG reported total carbon emissions of approximately 63,392,000 kg CO2e, with emissions distributed across Scope 1, 2, and 3. Specifically, Scope 1 emissions were about 377,000 kg CO2e, while Scope 2 emissions totalled approximately 4,973,000 kg CO2e. The majority of emissions stemmed from Scope 3, which accounted for about 63,392,000 kg CO2e, including significant contributions from purchased goods and services (approximately 41,037,000 kg CO2e) and employee commuting (about 5,306,000 kg CO2e). CSG has set ambitious reduction targets, aiming for a 10% decrease in its operational carbon footprint for both Scope 1 and Scope 2 emissions by 2025, using 2021 as the baseline year. This commitment reflects a proactive approach to mitigating climate impact within the software and services sector. The company is committed to transparency in its climate initiatives, with emissions data sourced from CSG Systems International, Inc. CSG has not yet committed to a net-zero target but remains focused on its near-term reduction goals.
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| 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | |
|---|---|---|---|---|---|---|
| Scope 1 | 573,000 | 000,000 | 000,000 | 000,000 | 000,000 | 000,000 |
| Scope 2 | 10,953,000 | 0,000,000 | 0,000,000 | 0,000,000 | 00,000,000 | 0,000,000 |
| Scope 3 | 103,311,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 |
How Carbon Intensive is Csg's Industry?
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Csg's Scope 3 Categories Breakdown
Csg's Scope 3 emissions, which increased by 2% last year and decreased by approximately 39% since 2019, demonstrating supply chain emissions tracking. The vast majority of their carbon footprint comes from suppliers and value chain emissions, representing the vast majority of total emissions under the GHG Protocol, with "Purchased Goods and Services" being the largest emissions source at 65% of Scope 3 emissions.
Top Scope 3 Categories
Csg's Climate Goals (2030 & 2050)
Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.
Csg has established climate goals through participation in recognized frameworks and target-setting initiatives. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.
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Frequently Asked Questions
Common questions about Csg's sustainability data and climate commitments