KANA Software, Inc. Sustainability Profile
KANA Software, Inc., a leading provider of customer engagement solutions, is headquartered in the United States. Founded in 2000, KANA has established itself as a key player in the software industry, specialising in customer service and support software. The company operates primarily in North America and Europe, delivering innovative solutions that enhance customer interactions across various channels. KANA's core offerings include its advanced case management and knowledge management systems, which are designed to streamline customer service processes and improve user experience. What sets KANA apart is its focus on integrating artificial intelligence and analytics into its products, enabling businesses to provide personalised and efficient service. With a strong market position, KANA Software has garnered recognition for its commitment to innovation and customer satisfaction, making it a trusted partner for organisations seeking to elevate their customer engagement strategies.
DitchCarbon Score
How does KANA Software, Inc.'s carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
KANA Software, Inc.'s score of 31 is higher than 56% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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KANA Software, Inc., headquartered in the US, currently does not have specific carbon emissions data available for recent years. The company is a current subsidiary of Verint Systems Inc., which may influence its climate commitments and emissions reporting. As of now, KANA Software, Inc. has not established any documented reduction targets or initiatives related to carbon emissions. The absence of specific emissions data and reduction commitments suggests that the company may be in the early stages of developing its climate strategy. Given its affiliation with Verint Systems Inc., any climate-related initiatives or emissions data may be inherited from this parent company. However, specific details regarding Verint's emissions performance or climate commitments have not been provided in this context. In summary, KANA Software, Inc. currently lacks detailed emissions data and defined climate commitments, reflecting a potential area for future development in sustainability practices.
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| 2023 | |
|---|---|
| Scope 1 | 500,000 |
| Scope 2 | 1,400,000 |
| Scope 3 | 5,800,000 |
How Carbon Intensive is KANA Software, Inc.'s Industry?
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KANA Software, Inc.'s Scope 3 Categories Breakdown
Most of their carbon footprint comes from suppliers and value chain emissions, with Scope 3 emissions accounting for 75% of total emissions under the GHG Protocol, with "Purchased Goods and Services" representing nearly all of their reported Scope 3 footprint.
Top Scope 3 Categories
KANA Software, Inc.'s Climate Goals (2030 & 2050)
Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.
KANA Software, Inc. has not publicly committed to specific 2030 or 2050 climate goals through the major frameworks we track. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.
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