Trustpilot Sustainability Profile
Trustpilot, officially known as Trustpilot A/S, is a leading online review platform headquartered in Denmark (DK). Founded in 2007, the company has established a significant presence in key operational regions, including North America and Europe. Specialising in customer feedback and review management, Trustpilot empowers businesses to enhance their online reputation through authentic user-generated content. With its unique approach to transparency and trust, Trustpilot offers a suite of services that includes review collection, analysis, and display, enabling companies to engage with their customers effectively. The platform has garnered millions of reviews across various industries, solidifying its position as a trusted resource for consumers and businesses alike. Notable achievements include partnerships with major brands and a commitment to fostering trust in the digital marketplace.
DitchCarbon Score
How does Trustpilot's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Trustpilot's score of 76 is higher than 86% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Trustpilot's reported carbon emissions
In 2024, Trustpilot Group PLC reported total carbon emissions of approximately 6,287,000 kg CO2e globally, with Scope 1 emissions at about 111,000 kg CO2e, Scope 2 emissions at approximately 210,000 kg CO2e, and significant Scope 3 emissions of about 5,966,000 kg CO2e. In the UK, their emissions for the same year were about 105,400 kg CO2e, comprising approximately 57,200 kg CO2e from Scope 1 and about 48,200 kg CO2e from Scope 2. Trustpilot has set ambitious reduction targets, committing to a 42% reduction in absolute Scope 1 and 2 emissions by 2030, using 2023 as the base year. Additionally, they aim to reduce Scope 3 emissions by 51.6% per million USD of gross profit within the same timeframe. Long-term goals include a 90% reduction in both Scope 1 and 2 emissions and Scope 3 emissions by 2050. These targets are aligned with the Science Based Targets initiative (SBTi) and are currently under review for official validation. The company is actively working towards achieving net zero emissions by 2050, demonstrating a strong commitment to climate action. Trustpilot's emissions data and reduction initiatives reflect a comprehensive approach to managing their carbon footprint, with a focus on transparency and accountability in their sustainability efforts.
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| 2020 | 2021 | 2022 | 2023 | 2024 | |
|---|---|---|---|---|---|
| Scope 1 | 20,000 | 00,000 | 00,000 | 000,000 | 000,000 |
| Scope 2 | 170,000 | 000,000 | 000,000 | 000,000 | 000,000 |
| Scope 3 | 5,560,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 |
How Carbon Intensive is Trustpilot's Industry?
How Carbon Intensive is Trustpilot's Location?
Trustpilot's Scope 3 Categories Breakdown
Trustpilot's Scope 3 emissions, which increased by 22% last year and increased by approximately 7% since 2020, demonstrating supply chain emissions tracking. Nearly all of their carbon footprint comes from suppliers and value chain emissions, representing nearly all emissions under the GHG Protocol, with "Purchased Goods and Services" being the largest emissions source at 45% of Scope 3 emissions.
Top Scope 3 Categories
Trustpilot's Climate Goals (2030 & 2050)
Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.
Trustpilot has established climate goals through participation in recognized frameworks and target-setting initiatives. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.
