Trustpilot, officially known as Trustpilot A/S, is a leading online review platform headquartered in Denmark (DK). Founded in 2007, the company has established itself within the computer and related services industry, specifically focusing on enhancing customer feedback and trust in businesses across various sectors.
With a strong presence in Europe and North America, Trustpilot offers unique services that allow consumers to share their experiences while enabling businesses to engage with their customers effectively. The platform's commitment to transparency and authenticity has positioned it as a trusted resource for millions, making it a key player in the online reputation management space. Notable achievements include a significant user base and partnerships with numerous global brands, solidifying its market position as a pioneer in customer review solutions.
+20 vs industry average
Trustpilot’s score of 61 is higher than 70% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Industry Intensity
Computer Services is among the least carbon-intensive industries
Industry performance
The Computer Services industry has reduced its overall emissions by 19% since 2019
Emissions trajectory 2020 – 2027
Reported emissions
Scope 3 accounts for ••• of total emissions.
Trustpilot's reported carbon emissions
Trustpilot, a company in the Computer and related services industry (72) headquartered in Denmark, reported a total of approximately 6.29 million kg CO2e for the year 2024. This figure encompasses Scope 1 (approximately 111,000 kg CO2e), Scope 2 (approximately 210,000 kg CO2e), and Scope 3 emissions (approximately 5.97 million kg CO2e).
In 2023, Trustpilot's total emissions were approximately 5.48 million kg CO2e, comprising Scope 1 (approximately 279,000 kg CO2e), Scope 2 (approximately 303,000 kg CO2e), and Scope 3 (approximately 4.90 million kg CO2e).
The company has set ambitious climate commitments. Trustpilot aims to reduce its absolute Scope 1 and 2 emissions by 42% by the end of 2030, using 2023 as its base year. Furthermore, it targets a 42% reduction in its Scope 3 emissions by the same year. Looking further ahead, Trustpilot is committed to achieving net zero by 2050, with a goal to reduce absolute Scope 1 and 2 emissions by 90% and Scope 3 emissions by 90% by 2050, also from a 2023 base year.
Trustpilot has also committed to reducing its Scope 3 GHG emissions by 51.6% per million USD gross profit by 2030. These targets have been validated by the Science Based Targets initiative (SBTi) and are aligned with a 1.5°C warming scenario. The company submitted its letter of commitment to the SBTi in February 2023 and intended to present its targets for validation in the first half of 2024.
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Trustpilot’s Climate Goals (2030 & 2050)
5 goals2050
90% reduction in Scope 2
We aim to reduce our absolute Scope 1+2 emissions by 90 per cent and Scope 3 emissions by 90 per cent by the end of 2050.
2030
62% reduction in total GHG
Vs 2019 baseline. Validated by SBTi. Includes full supply chain.
2040
50% reduction in Scope 3 intensity
Across purchased goods and services and logistics.
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Scope 3 top emissions categories
7 of 15 categories disclosedSee all scope 3 categories
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Climate initiatives

Science Based Targets Initiative

Carbon Disclosure Project
The Climate Pledge
UN Global Compact Climate Champions initiative
RE 100
Climate Action 100
Emissions comparison with industry peers
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Common questions about Trustpilot’s sustainability data and climate commitments
Data year: 2024
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