Teleperformance

Teleperformance, a French telemarketing bureaus and other contact centres company, reported total carbon emissions of approximately 551.7 million kg CO2e in 2025. This includes about 22.0 million kg CO2e from Scope 1, 190.4 million kg CO2e from Scope 2 (location-based), and 427.1 million kg CO2e from Scope 3. In 2024, their total emissions were approximately 602.8 million kg CO2e, with Scope 1 at 23.2 million kg CO2e, Scope 2 (location-based) at 188.7 million kg CO2e, and Scope 3 at 476.5 million kg CO2e. For 2023, total emissions stood at around 683.3 million kg CO2e, comprising approximately 25.0 million kg CO2e from Scope 1, 179.6 million kg CO2e from Scope 2 (location-based), and 545.1 million kg CO2e from Scope 3.

Teleperformance has set ambitious climate commitments. The company has near-term Science Based Targets initiative (SBTi) approved targets to reduce absolute Scope 1 and 2 GHG emissions by 56.7% by 2030 from a 2019 base year. Additionally, they aim to reduce absolute Scope 3 GHG emissions by 27.5% within the same timeframe. These targets are consistent with reductions required to keep global warming to 1.5°C. Teleperformance has also committed to achieving net-zero carbon emissions across its businesses by 2040, having joined The Climate Pledge on 21st April 2021. The company previously committed to reducing Scope 1 and 2 GHG emissions by 49% per FTE by 2026 from a 2019 base year, and Scope 3 emissions (from purchased goods and services, and employee commuting) by 38.3% per FTE by 2026 from a 2019 base year.