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OrganisationsTrustpilot
Trustpilot logo

Trustpilot

Computer ServicesDenmarkLSE: TRST.L
Last verified 27 days agotrustpilot.com

Trustpilot, officially known as Trustpilot A/S, is a leading online review platform headquartered in Denmark (DK). Founded in 2007, the company has established itself within the computer and related services industry, specifically focusing on enhancing customer feedback and trust in businesses across various sectors.

With a strong presence in Europe and North America, Trustpilot offers unique services that allow consumers to share their experiences while enabling businesses to engage with their customers effectively. The platform's commitment to transparency and authenticity has positioned it as a trusted resource for millions, making it a key player in the online reputation management space. Notable achievements include a significant user base and partnerships with numerous global brands, solidifying its market position as a pioneer in customer review solutions.

56
DitchCarbon score

+16 vs industry average

Trustpilot’s score of 56 is higher than 66% of the industry. This can give you a sense of how well the company is doing compared to its peers.

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Industry Intensity

Very Low

Computer Services is among the least carbon-intensive industries

Industry performance

0.070
20192025

The Computer Services industry has reduced its overall emissions by 19% since 2019

Emissions trajectory 2020 – 2027

0.0M0.0M0.0M0.0M0

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Sign up to see forecasted emissions and if they are on track for their climate goals

20202021202220232024202520262027

Reported emissions

Scope 1
•••kg CO₂e
Scope 2
•••kg CO₂e
Scope 3
•••kg CO₂e
Total reported
•••kg CO₂e

Scope 3 accounts for ••• of total emissions.

Trustpilot's reported carbon emissions

Trustpilot, a company in the computer and related services industry headquartered in Denmark, has reported its carbon emissions and outlined ambitious climate commitments.

For the year 2024, Trustpilot reported total emissions of approximately 6.29 million kg CO2e. This figure is comprised of about 111,000 kg CO2e from Scope 1 emissions, approximately 210,000 kg CO2e from Scope 2 emissions, and roughly 5.97 million kg CO2e from Scope 3 emissions. Key contributors to their Scope 3 emissions include purchased goods and services (approximately 2.66 million kg CO2e), business travel (around 1.48 million kg CO2e), and employee commute (approximately 722,000 kg CO2e).

In 2023, Trustpilot's total emissions were approximately 5.48 million kg CO2e, with Scope 1 emissions at about 279,000 kg CO2e, Scope 2 at approximately 303,000 kg CO2e, and Scope 3 at around 4.90 million kg CO2e.

Trustpilot has established significant climate targets aligned with the Science Based Targets initiative (SBTi). They have committed to a near-term goal of reducing absolute Scope 1 and 2 greenhouse gas (GHG) emissions by 42% by 2030, using 2023 as their base year. Additionally, they aim to reduce Scope 3 GHG emissions by 51.6% per million USD of gross profit within the same timeframe. For the long term, Trustpilot has a net-zero commitment, aiming to reduce absolute Scope 1 and 2 emissions by 90% and Scope 3 emissions by 90% by 2050. The company is actively working towards validating these targets with the SBTi.

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Trustpilot’s Climate Goals (2030 & 2050)

5 goals

2050

90% reduction in Scope 2

We aim to reduce our absolute Scope 1+2 emissions by 90 per cent and Scope 3 emissions by 90 per cent by the end of 2050.

At risk90%

2030

62% reduction in total GHG

Vs 2019 baseline. Validated by SBTi. Includes full supply chain.

At risk48%

2040

50% reduction in Scope 3 intensity

Across purchased goods and services and logistics.

Behind target22%

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Scope 3 top emissions categories

7 of 15 categories disclosed
Purchased Goods & Services45%
Business Travel25%
Capital Goods16%
Employee Commuting12%
Waste Generated in Operations1%
Fuel & Energy Activities1%
Upstream Leased Assets0%
Purchased Goods & Services45%
Business Travel25%
Capital Goods16%
Employee Commuting12%
Waste Generated in Operations1%
Fuel & Energy Activities1%
Upstream Leased Assets0%

See all scope 3 categories

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Climate initiatives

SCIENCE BASED TARGETS

Science Based Targets Initiative

See details
Active
CDP

Carbon Disclosure Project

See details
Not active
THE CLIMATE PLEDGE

The Climate Pledge

See details
Not active
United Nations Global Compact

UN Global Compact Climate Champions initiative

See details
Not active
RE 100

RE 100

See details
Not active
Climate Action 100+

Climate Action 100

See details
Not active

Emissions comparison with industry peers

View similar organisations
CompanyCountryIndustryLast updatedScoreDetails
Trustpilot logoTrustpilot
DKComputer Services
27 days ago
56
Capterra Inc. logoCapterra Inc.
USComputer Services
3 months ago
59
View
Zendesk logoZendesk
USComputer Services
6 days ago
40
View
Yelp logoYelp
USBusiness Services
1 month ago
39
View
Momentive Global Inc. logoMomentive Global Inc.
USComputer Services
12 days ago
28
View
Bazaarvoice, Inc. logoBazaarvoice, Inc.
USComputer Services
1 month ago
23
View
Reputation.com, Inc. logoReputation.com, Inc.
USComputer Services
28 days ago
23
View

Frequently asked questions

Common questions about Trustpilot’s sustainability data and climate commitments

Trustpilot's total carbon emissions for 2024 are approximately 6.29 million kg CO₂e. This includes about 111,000 kg CO₂e from Scope 1 emissions, roughly 210,000 kg CO₂e from Scope 2 emissions, and nearly 5.97 million kg CO₂e from Scope 3 emissions. The vast majority of their emissions stem from Scope 3, highlighting the significant impact of their supply chain and operational activities on their overall carbon footprint.

Data year: 2024

Usage policy

You’re welcome to quote or reference data from this page, but please include a visible link back to this URL. Bulk collection, resale, or redistribution of data from multiple profiles is not permitted.

See our License Agreement for more details.

Where does DitchCarbon
data come from?

Discover our data-driven methodology for measuring corporate climate action and benchmarking against industry peers

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