Asking your own suppliers
You have been on the receiving end of this request. Send a better one: ask for what already exists first, ask only the suppliers that matter, make the ask small, and tell them what you will do with the answer.
How do I ask my own suppliers for emissions data?
The same way you wished your customer had asked you. Start by finding what your suppliers have already published, so you only ask for what is missing. Ask the few suppliers that make up most of your purchases, not all of them. Make the request small and specific: their company figures and, for your biggest material lines, a product footprint. Say why you are asking, what you will do with the answer, and that a first estimate is fine. Give a date. That request gets answered; a forty-question form sent to every supplier does not.
Which suppliers should I ask?
The ones behind the largest lines in your footprint, which for most manufacturers is a short list: the suppliers of your main materials, your haulier, and your energy supplier (who you have already dealt with). Rank your suppliers by spend or by weight bought and you will usually find that a handful account for most of it. Ask those first. The long tail of small suppliers stays on a published industry factor, labelled, until there is a reason to ask.
What should I ask for, in what order?
The same four things your customer asked you for, in the same order, and no more than you need.
- Their company emissions figures (Scope 1 and 2, Scope 3 if published) and the year. Many larger suppliers publish these; check their website before asking.
- Whether they have a target or a commitment. A yes or no with a link.
- For your largest material lines, a product footprint for the grade you buy, or their company figure per tonne of output if they do not have one.
- Their renewable electricity share, if their product is energy-intensive, because it tells you which way their figure is heading.
Do not ask for a full questionnaire, a certificate, or verification in a first request. Ask for what exists.
Your customer will accept: evidence that you have asked your main suppliers and labelled the lines accordingly. That is the supplier engagement they are looking for from a supplier your size, and it also moves your own figures up the ladder.
What does a good request look like?
Short. Adapt this.
Dear [name],
[Our company] is measuring its carbon footprint because our customers have asked us to, and [your company] is one of our largest suppliers. We would like to use your own emissions figures rather than an industry average, so that your improvements show in our numbers.
Could you send us, or point us to:
- your company's Scope 1 and 2 emissions for [year], and Scope 3 if you publish it;
- whether you have a reduction target or commitment;
- a product carbon footprint for [product or grade], if you have one, or your emissions per tonne of output;
- the share of your electricity that is renewable.
A first estimate is fine. We will use the figures in our own footprint and will not share them with anyone else without asking you. If you have published any of this already, a link is enough. Could you reply by [date]?
Kind regards, [name, role]
What do I do with the answers?
Put each figure into your footprint on the line it belongs to, relabel the line from "industry average" to "supplier's own figure", and keep the document or link as evidence. Where a supplier sends a product footprint, run it through the free PCF Evaluator before relying on it, as your customers do with yours. Thank the supplier and tell them the figure is in use; suppliers who hear nothing back do not answer the second time.
What if a supplier does not reply?
Leave the line on the published factor, labelled, and ask again next year with a copy of your own published footprint attached, which shows them you are doing the same work. Do not chase small suppliers hard: the burden you felt is the burden they feel, and a line on an industry average is an honest state for a supplier that has not yet started.
How do I avoid becoming the help desk?
Point them here. This section was written for suppliers in exactly their position, and every guide in it applies to them as it applied to you. A supplier who receives your request with a link to "Replying when you have little or no data" has somewhere to start that costs you nothing. Free public help on this step exists in other countries too: Japan's Ministry of the Environment publishes a collection of supplier engagement examples in Japanese, and ECO Canada's GHG Decarbonization Toolkit has pages on engaging your own suppliers.
Do this week: rank your suppliers by spend, take the top five, check their websites for a published footprint, and send the request above to the ones with nothing published.
What should I do next?
Your first year, month by month places this in the sequence (month eight). If your customer uses DitchCarbon, claim your profile; public profiles exist for your suppliers as well as for you, built from what each has published and from industry data, so some of the figures you are about to ask for may already be there.
Where to get help
- GHG Protocol Scope 3 Standard: how your suppliers' figures feed into the purchased goods category of your footprint. Free.
- Together for Sustainability Scope 3 supplier toolkit: the chemical sector's free toolkit for suppliers starting product footprint work, a good model for what to ask. Free, also in Chinese, Japanese, Spanish and Portuguese.
- RBA Scope 3 Category 1 guidance: the Responsible Business Alliance's guidance on collecting supplier-specific data for purchased goods, written for electronics. Free.
- SME Climate Hub Small Business Carbon Calculator: the free calculator to point a small supplier at when they ask where to start. Free, also in French, German, Italian, Portuguese, Spanish, Swedish and Arabic.
- PCF Evaluator: check a footprint a supplier sends you before using it. Free.
- Replying when you have little or no data: the guide to link in your request so your suppliers have somewhere to start. Free.
In your country
Local calculators, grants and advice for this guide, where we have them. See all countries →
Canada
- GHG Decarbonization Toolkit: ECO Canada. Step-by-step pages on scopes, data, baseline and engaging your own suppliers. In English. Free (may need form).
Japan
- サプライヤーエンゲージメント事例集 (Supplier engagement case collection): Ministry of the Environment. Examples of firms working with their own suppliers on emissions. In Japanese. Free.
US
- Supply Chain Guidance: US EPA. Why and how to engage your own suppliers on emissions. In English. Free.
ASEAN (regional)
- Building Supply Chain Resilience: Greening Value Chains for ASEAN: Asian Development Bank. How exporters and SMEs measure, report and finance reductions. In English. Free.
Looking for another country? See free help by country.
Common questions
How do I ask my suppliers for carbon emissions data?
Check what they have published first, ask only the few suppliers behind your largest lines, request their company figures, a target, a product footprint for your main material and their renewable share, say what you will do with it, and give a date.
Which suppliers should I ask for emissions data?
The handful behind most of your spend or weight bought: main material suppliers and your haulier. Leave the long tail on a published factor, labelled.
What should a supplier emissions data request include?
Why you are asking, what you will do with the answer, that a first estimate is fine, that you will not share it without asking, a short list of four items, and a reply date.
What do I do if a supplier does not reply to an emissions request?
Keep the line on the published industry factor, labelled, and ask again next year with your own published footprint attached. Do not chase small suppliers hard.
How do I check a product carbon footprint a supplier sends me?
Run it through a free evaluator for data quality, plausibility and PACT alignment before relying on it, as your customers do with yours.
Get help
Email suppliersupport@ditchcarbon.com and hear back within two working days. Free, whether or not your customer uses DitchCarbon.
Free, takes about 30 seconds, and is where your customer reads your answer from.
