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Drop-in
Open questions, no slides. Bring the request, the number or the problem.
An open hour with no slides and no agenda. Bring the request you have received, the figure you are stuck on, the questionnaire you cannot finish, the score you do not understand, or the thing your customer said that you are not sure about. We answer in the order people arrive, and anything that needs more than a few minutes gets a follow-up by email. Recorded only when there is an answer worth keeping, and those clips are added to the relevant guide.
How it works: Join at any point in the hour. Type your question in the chat or unmute when invited. Questions about a specific customer's request are answered in general terms on the call and in detail by email afterwards, because the detail is between you and your customer.
Resources from the session
- Links given per answer, sent in the email follow-up.
- Free help by country: free and public help in your own country and language. Free.
Get help
Email suppliersupport@ditchcarbon.com and hear back within two working days. Free, whether or not your customer uses DitchCarbon.
Free, takes about 30 seconds, and is where your customer reads your answer from.
