Atento
Atento, a leading provider of customer relationship management and business process outsourcing services, is headquartered in Spain (ES) and operates extensively across Latin America and the United States. Founded in 1999, Atento has established itself as a key player in the industry, focusing on enhancing customer experiences through innovative solutions. The company offers a diverse range of services, including customer care, technical support, and digital solutions, all tailored to meet the unique needs of its clients. Atento's commitment to quality and operational excellence has earned it a strong market position, recognised for its ability to drive customer satisfaction and loyalty. With a robust portfolio and a presence in multiple sectors, Atento continues to achieve significant milestones, solidifying its reputation as a trusted partner for businesses seeking to optimise their customer engagement strategies.
DitchCarbon Score
How does Atento's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Other Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Atento's score of 12 is higher than 80% of the industry. This can give you a sense of how well the company is doing compared to its peers.
Atento's reported carbon emissions
In 2022, Atento reported total carbon emissions of approximately 26,375,300 kg CO2e, a significant reduction from about 35,985,300 kg CO2e in 2021 and approximately 38,547,300 kg CO2e in 2020. The emissions breakdown for 2022 includes about 6,365,690 kg CO2e from Scope 1 and approximately 20,009,630 kg CO2e from Scope 2. Atento has committed to near-term emissions reduction targets, although specific numerical targets have not been disclosed. The company is actively working towards improving its sustainability practices, as indicated by its commitment status. However, it has not yet pledged to achieve net-zero emissions. The company’s emissions per employee have also shown a downward trend, with figures of approximately 220 kg CO2e in 2022, 260 kg CO2e in 2021, and 280 kg CO2e in 2020. This reflects Atento's ongoing efforts to enhance operational efficiency and reduce its carbon footprint within the software and services sector.
Unlock detailed emissions data
Access structured emissions data, company-specific emission factors, and source documents
Add to project| 2020 | 2021 | 2022 | |
|---|---|---|---|
| Scope 1 | 38,547,000 | 00,000,000 | 0,000,000 |
| Scope 2 | 13,878,000 | 00,000,000 | 00,000,000 |
| Scope 3 | - | 000,000,000 | - |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Atento is committed to some reduction initiatives we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
