Concentrix Sustainability Profile
Concentrix Corporation, commonly referred to as Concentrix, is a leading global provider of customer experience solutions headquartered in the United States. Founded in 1983, the company has established a strong presence in key operational regions, including North America, Europe, and Asia-Pacific. Specialising in business services such as customer engagement, technical support, and analytics, Concentrix stands out for its innovative approach to enhancing customer interactions. With a commitment to delivering exceptional service, Concentrix has achieved significant milestones, including numerous industry awards recognising its excellence in customer service. The company’s unique blend of technology and human expertise positions it as a market leader, serving a diverse range of industries from technology to healthcare. Concentrix continues to drive growth and transformation in the customer experience sector, solidifying its reputation as a trusted partner for businesses worldwide.
DitchCarbon Score
How does Concentrix's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Concentrix's score of 62 is higher than 77% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Concentrix's reported carbon emissions
In 2023, Concentrix reported total carbon emissions of approximately 627,388,310 kg CO2e. This includes Scope 1 emissions of about 10,708,220 kg CO2e, Scope 2 emissions of approximately 149,364,730 kg CO2e, and significant Scope 3 emissions, notably from employee commuting (239,679,370 kg CO2e) and purchased goods and services (132,899,210 kg CO2e). Concentrix has set ambitious climate commitments, aiming for net-zero carbon emissions by 2050, with a baseline year of 2019. In November 2023, the company received validation from the Science Based Targets initiative (SBTi) for its near-term targets, which include a commitment to halve absolute Scope 1 and 2 greenhouse gas emissions by 2030. This target is set against a 2019 baseline, reflecting a 50% reduction goal for both scopes. Additionally, Concentrix aims to achieve a similar 50% reduction in absolute Scope 3 emissions, which encompass various categories including purchased goods and services, capital goods, and employee commuting. These commitments position Concentrix as a proactive player in the climate action landscape, aligning its strategies with industry standards for sustainability and emissions reduction.
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| 2019 | 2021 | 2022 | 2023 | |
|---|---|---|---|---|
| Scope 1 | 2,074,340 | 0,000,000 | 0,000,000 | 00,000,000 |
| Scope 2 | 178,886,210 | 000,000,000 | 000,000,000 | 000,000,000 |
| Scope 3 | 340,893,610 | 000,000,000 | 000,000,000 | 000,000,000 |
How Carbon Intensive is Concentrix's Industry?
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Concentrix's Scope 3 Categories Breakdown
Concentrix's Scope 3 emissions, which increased by 97% last year and increased by approximately 37% since 2019, demonstrating supply chain emissions tracking. Most of their carbon footprint comes from suppliers and value chain emissions, with Scope 3 emissions accounting for 74% of total emissions under the GHG Protocol, with "Employee Commuting" being the largest emissions source at 51% of Scope 3 emissions.
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Concentrix's Climate Goals (2030 & 2050)
Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.
Concentrix has established climate goals through participation in recognized frameworks and target-setting initiatives. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.
Frequently Asked Questions
Common questions about Concentrix's sustainability data and climate commitments