Concentrix
Concentrix Corporation, commonly referred to as Concentrix, is a leading global provider of customer experience solutions headquartered in the United States. Founded in 1983, the company has established a strong presence in key operational regions, including North America, Europe, and Asia-Pacific. Specialising in business services such as customer engagement, technical support, and analytics, Concentrix stands out for its innovative approach to enhancing customer interactions.
With a commitment to delivering exceptional service, Concentrix has achieved significant milestones, including numerous industry awards recognising its excellence in customer service. The company’s unique blend of technology and human expertise positions it as a market leader, serving a diverse range of industries from technology to healthcare. Concentrix continues to drive growth and transformation in the customer experience sector, solidifying its reputation as a trusted partner for businesses worldwide.
+42 vs industry average
Concentrix’s score of 78 is higher than 100% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Industry Intensity
Computer and Computer Peripheral Equipment and Software Merchant Wholesalers is among the least carbon-intensive industries
Industry performance
The Computer and Computer Peripheral Equipment and Software Merchant Wholesalers industry's emissions trend from 2019 to 2025
Emissions trajectory 2020 – 2027
Reported emissions
Scope 3 accounts for ••• of total emissions.
Concentrix's reported carbon emissions
In 2024, Concentrix reported total carbon emissions of approximately 496.9 million kg CO2e, comprising 6.3 million kg CO2e from Scope 1, 123 million kg CO2e from Scope 2, and 367.5 million kg CO2e from Scope 3 emissions. This represents a significant reduction from 2023, where total emissions were approximately 627.4 million kg CO2e. Concentrix has set ambitious climate commitments, aiming to reduce absolute Scope 1 and 2 greenhouse gas emissions by 50% by 2030 from a 2019 baseline. Additionally, they are committed to achieving net-zero emissions across all scopes by 2050. These targets have been validated by the Science Based Targets initiative (SBTi), reflecting their alignment with global climate goals. The company’s emissions reduction strategy includes a focus on key areas such as purchased goods and services, employee commuting, and fuel and energy-related activities, which are significant contributors to their overall carbon footprint. Concentrix's proactive approach to environmental governance and emissions reporting underscores their commitment to sustainability and climate action.
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Concentrix’s Climate Goals (2030 & 2050)
2 goals2030
50% reduction in all scopes
This is a significant jump from years past and a testament to enhanced governance of our environmental actions, including greenhouse gas…
2030
62% reduction in total GHG
Vs 2019 baseline. Validated by SBTi. Includes full supply chain.
2040
50% reduction in Scope 3 intensity
Across purchased goods and services and logistics.
See all 2 climate goals
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Scope 3 top emissions categories
7 of 15 categories disclosedSee all scope 3 categories
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Climate initiatives

Science Based Targets Initiative

Carbon Disclosure Project
The Climate Pledge
UN Global Compact Climate Champions initiative
RE 100
Climate Action 100
Emissions comparison with industry peers
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Common questions about Concentrix’s sustainability data and climate commitments
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