InMoment Sustainability Profile
InMoment, a leading experience improvement company headquartered in the United States, has been at the forefront of the customer experience (CX) industry since its founding in 2002. With a strong presence across North America, Europe, and Asia-Pacific, InMoment focuses on harnessing customer feedback to drive business growth and enhance brand loyalty. The company offers a suite of innovative solutions, including Voice of Customer (VoC) programmes, employee engagement tools, and advanced analytics, all designed to provide actionable insights. What sets InMoment apart is its commitment to integrating AI-driven technology with human expertise, ensuring clients receive tailored strategies that resonate with their audiences. Recognised for its market leadership, InMoment has achieved significant milestones, including numerous industry awards and partnerships with Fortune 500 companies, solidifying its position as a trusted partner in the ever-evolving landscape of customer experience management.
DitchCarbon Score
How does InMoment's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
InMoment's score of 25 is lower than 55% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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InMoment's reported carbon emissions
In 2022, InMoment, headquartered in the US, reported total carbon emissions of approximately 2,188,000 kg CO2e, comprising 125,000 kg CO2e from Scope 1 and 2,063,000 kg CO2e from Scope 2 emissions. Notably, there is no reported data for Scope 3 emissions. As a current subsidiary of InMoment, Inc., the emissions data is cascaded from this parent organisation. However, InMoment has not established specific reduction targets or climate pledges, indicating a potential area for future commitment. InMoment's emissions profile reflects the company's operational impact, and while no significant reduction initiatives are currently documented, the organisation's commitment to addressing climate change remains a critical focus for future sustainability efforts.
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| 2022 | |
|---|---|
| Scope 1 | 125,000 |
| Scope 2 | 2,138,000 |
| Scope 3 | - |
How Carbon Intensive is InMoment's Industry?
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InMoment's Climate Goals (2030 & 2050)
Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.
InMoment has not publicly committed to specific 2030 or 2050 climate goals through the major frameworks we track. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.
