InMoment
InMoment, a leading experience improvement company headquartered in the United States, has been at the forefront of the customer experience (CX) industry since its founding in 2002. With a strong presence across North America, Europe, and Asia-Pacific, InMoment focuses on harnessing customer feedback to drive business growth and enhance brand loyalty. The company offers a suite of innovative solutions, including Voice of Customer (VoC) programmes, employee engagement tools, and advanced analytics, all designed to provide actionable insights. What sets InMoment apart is its commitment to integrating AI-driven technology with human expertise, ensuring clients receive tailored strategies that resonate with their audiences. Recognised for its market leadership, InMoment has achieved significant milestones, including numerous industry awards and partnerships with Fortune 500 companies, solidifying its position as a trusted partner in the ever-evolving landscape of customer experience management.
DitchCarbon Score
How does InMoment's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
InMoment's score of 26 is higher than 77% of the industry. This can give you a sense of how well the company is doing compared to its peers.
InMoment's reported carbon emissions
In 2023, InMoment reported significant carbon emissions, totalling approximately 670,176,000 kg CO2e across all scopes. This includes 12,922,000 kg CO2e from Scope 1 emissions, 51,829,000 kg CO2e from Scope 2 emissions, and a substantial 670,176,000 kg CO2e from Scope 3 emissions. Notably, the Scope 3 emissions breakdown reveals major contributions from purchased goods and services (417,665,000 kg CO2e) and capital goods (53,203,000 kg CO2e). InMoment has not disclosed specific reduction targets or initiatives aimed at decreasing their carbon footprint. However, the company is actively monitoring its emissions intensity, with a reported intensity ratio of 2,500 kg CO2e per full-time equivalent (FTE) for 2023. This indicates a commitment to understanding and potentially managing their emissions more effectively in the future. As a company headquartered in the US, InMoment's climate commitments and emissions data reflect the broader industry context of increasing scrutiny and demand for transparency in corporate sustainability practices.
Unlock detailed emissions data
Access structured emissions data, company-specific emission factors, and source documents
| 2023 | |
|---|---|
| Scope 1 | 12,922,000 |
| Scope 2 | 51,829,000 |
| Scope 3 | 670,176,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
InMoment is not committed to any reduction initiatives we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
