Public Profile

KUSTOMER

Kustomer, a leading customer service platform headquartered in the United States, has been transforming the customer experience landscape since its inception in 2015. With a strong presence across North America and Europe, Kustomer focuses on delivering innovative solutions that streamline customer interactions and enhance support efficiency. The company’s core offerings include a robust omnichannel support system, AI-driven automation, and comprehensive customer relationship management tools. What sets Kustomer apart is its unique ability to unify customer data, enabling businesses to provide personalised service at scale. Recognised for its commitment to excellence, Kustomer has achieved significant milestones, including strategic partnerships and industry accolades, solidifying its position as a frontrunner in the customer service industry.

DitchCarbon Score

How does KUSTOMER's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

12

Industry Average

Mean score of companies in the Business Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

18

Industry Benchmark

KUSTOMER's score of 12 is lower than 83% of the industry. This can give you a sense of how well the company is doing compared to its peers.

17%

KUSTOMER's reported carbon emissions

KUSTOMER, headquartered in the US, currently does not have any publicly available carbon emissions data or specific reduction targets. Without concrete figures or commitments, it is challenging to assess their climate impact or initiatives. However, the absence of emissions data suggests that KUSTOMER may still be in the early stages of developing a comprehensive climate strategy. As the industry increasingly prioritises sustainability, it is essential for companies like KUSTOMER to establish clear climate commitments and reduction targets to align with global efforts to mitigate climate change.

Industry emissions intensity

Very low
Low
Medium
High
Very high
Some industries are more carbon intensive than others. KUSTOMER's primary industry is Other business services (74), which is low in terms of carbon intensity compared to other industries.

Location emissions intensity

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. KUSTOMER is headquartered in US, which has a rank of low, indicating low grid carbon intensity.

Reduction initiatives & disclosure networks

Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.

KUSTOMER is not committed to any reduction initiatives we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.

SBTi
CDP
The Climate Pledge
UN Global Compact
Carbon Disclosure Project
The Climate Pledge
UN Global Compact

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Where does DitchCarbon data come from?

Discover our data-driven methodology for measuring corporate climate action and benchmarking against industry peers