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Medallia, Inc., a leader in the computer and related services industry, is headquartered in the United States. Founded in 2001, the company has established itself as a pioneer in experience management, helping organisations capture and analyse customer feedback to drive business improvements. With a strong presence in North America and Europe, Medallia offers a suite of innovative products, including its flagship Experience Cloud, which uniquely integrates real-time data from various touchpoints.
Recognised for its robust analytics capabilities, Medallia empowers businesses to enhance customer engagement and operational efficiency. The company has achieved significant milestones, including numerous industry awards and a growing client base across diverse sectors. As a trusted partner for many Fortune 500 companies, Medallia continues to shape the future of experience management with its cutting-edge solutions.
+27 vs industry average
Medallia’s score of 65 is higher than 74% of the industry. This can give you a sense of how well the company is doing compared to its peers.
Computer Services has below-average carbon intensity
The Computer Services industry has reduced its overall emissions by 11% since 2018
Scope 3 accounts for ••• of total emissions.
Medallia, a US-based computer and related services company, reported total carbon emissions of approximately 24,963,000 kg CO2e in 2025. This includes about 58,000 kg CO2e from Scope 1 emissions, 532,000 kg CO2e from Scope 2 emissions, and 24,373,000 kg CO2e from Scope 3 emissions.
In 2024, Medallia's total carbon emissions were approximately 32,200,000 kg CO2e, with Scope 1 at about 121,000 kg CO2e, Scope 2 at approximately 2,009,000 kg CO2e, and Scope 3 at about 30,069,000 kg CO2e. For 2023, the company reported total emissions of approximately 33,792,000 kg CO2e, comprising around 207,000 kg CO2e from Scope 1, 2,443,000 kg CO2e from Scope 2, and 31,142,000 kg CO2e from Scope 3.
Medallia has committed to achieving Net Zero emissions by 2040. The company has near-term Science Based Targets initiative (SBTi) commitments to reduce absolute Scope 1 and 2 GHG emissions by 78.79% by FY2034 from a FY2024 base year. Additionally, Medallia is committed to reducing Scope 3 GHG emissions by 61.1% per USD value added within the same timeframe. These targets are classified as consistent with reductions required to keep warming to 1.5°C.
2034
78.79% reduction in Scope 1
Medallia, Inc. commits to reduce absolute scope 1 and 2 GHG emissions 78.79% by FY2034 from a FY2024 base year.
2034
61.1% reduction in scope 3 upstream
Medallia, Inc. also commits to reduce scope 3 GHG emissions 61.1% per USD value added within the same timeframe.
Showing SBTi-validated targets only. Sign up or sign in to see all disclosed climate targets.
No scope 3 category breakdown has been disclosed yet.


PCAF scored Scope 1, 2 and 3 for 2M+ organizations, including private ones.
Common questions about Medallia’s sustainability data and climate commitments
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