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OrganisationsMedallia
Medallia logo

Medallia

Computer ServicesUnited StatesNYSE: MDLA
Last verified 20 days agomedallia.com

Medallia, Inc., a leader in the computer and related services industry, is headquartered in the United States. Founded in 2001, the company has established itself as a pioneer in experience management, helping organisations capture and analyse customer feedback to drive business improvements. With a strong presence in North America and Europe, Medallia offers a suite of innovative products, including its flagship Experience Cloud, which uniquely integrates real-time data from various touchpoints.

Recognised for its robust analytics capabilities, Medallia empowers businesses to enhance customer engagement and operational efficiency. The company has achieved significant milestones, including numerous industry awards and a growing client base across diverse sectors. As a trusted partner for many Fortune 500 companies, Medallia continues to shape the future of experience management with its cutting-edge solutions.

47
DitchCarbon score

+7 vs industry average

Medallia’s score of 47 is higher than 59% of the industry. This can give you a sense of how well the company is doing compared to its peers.

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Industry Intensity

Very Low

Computer Services is among the least carbon-intensive industries

Industry performance

0.070
20192025

The Computer Services industry has reduced its overall emissions by 19% since 2019

Emissions trajectory 2020 – 2027

00.0M00M00.0M00.0M0

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20202021202220232024202520262027

Reported emissions

Scope 1
•••kg CO₂e
Scope 2
•••kg CO₂e
Scope 3
•••kg CO₂e
Total reported
•••kg CO₂e

Scope 3 accounts for ••• of total emissions.

Medallia's reported carbon emissions

Medallia, a US-based company in the Computer and related services (72) industry, reported a total of approximately 32.2 million kg CO2e for the year 2024. This total comprises approximately 121,000 kg CO2e from Scope 1, approximately 2.01 million kg CO2e from Scope 2, and approximately 30.07 million kg CO2e from Scope 3 emissions. Within Scope 3, purchased goods and services accounted for the largest portion at approximately 23.45 million kg CO2e, followed by business travel at approximately 3.34 million kg CO2e and employee commute at approximately 1.50 million kg CO2e. For the year 2023, Medallia's total emissions were approximately 33.79 million kg CO2e. This included approximately 207,000 kg CO2e from Scope 1, approximately 2.44 million kg CO2e from Scope 2, and approximately 31.14 million kg CO2e from Scope 3. Medallia has made a commitment to achieve net zero by 2040. The company's ESG reporting indicates a commitment status related to near-term targets, but specific details regarding the classification and year for these near-term targets are not provided in the available data. There is no indication of cascaded emissions data from a parent organisation.

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Medallia’s Climate Goals (2030 & 2050)

1 goal

2040

Medallia Commits to Net Zero by 2040

Medallia Commits to Net Zero by 2040

Insufficient data0%

2030

62% reduction in total GHG

Vs 2019 baseline. Validated by SBTi. Includes full supply chain.

At risk48%

2040

50% reduction in Scope 3 intensity

Across purchased goods and services and logistics.

Behind target22%

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Scope 3 top emissions categories

4 of 15 categories disclosed
Purchased Goods & Services78%
Business Travel11%
Employee Commuting5%
Waste Generated in Operations0%
Purchased Goods & Services78%
Business Travel11%
Employee Commuting5%
Waste Generated in Operations0%

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Climate initiatives

SCIENCE BASED TARGETS

Science Based Targets Initiative

See details
Active
CDP

Carbon Disclosure Project

See details
Not active
THE CLIMATE PLEDGE

The Climate Pledge

See details
Not active
United Nations Global Compact

UN Global Compact Climate Champions initiative

See details
Not active
RE 100

RE 100

See details
Not active
Climate Action 100+

Climate Action 100

See details
Not active

Emissions comparison with industry peers

View similar organisations
CompanyCountryIndustryLast updatedScoreDetails
Medallia logoMedallia
USComputer Services
20 days ago
47
Genesys logoGenesys
USComputer Services
2 months ago
85
View
Concentrix SREV, Inc. logoConcentrix SREV, Inc.
USComputer Services
24 days ago
75
View
Zuora logoZuora
USComputer Services
24 days ago
74
View
Kinaxis logoKinaxis
CAComputer Services
24 days ago
65
View
Workiva Inc. logoWorkiva Inc.
USComputer Services
19 days ago
62
View
New Relic logoNew Relic
USComputer Services
24 days ago
55
View

Frequently asked questions

Common questions about Medallia’s sustainability data and climate commitments

Medallia reported total carbon emissions of approximately 32.2 million kg CO₂e for the year 2024. This total includes around 121,000 kg CO₂e from Scope 1, approximately 2.01 million kg CO₂e from Scope 2, and about 30.07 million kg CO₂e from Scope 3 emissions. The vast majority of these emissions, roughly 93%, come from Scope 3, highlighting the significant impact of the company's supply chain activities.

Data year: 2024

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