Public Profile

Medallia

Medallia, Inc., a leader in experience management, is headquartered in the United States and operates globally, with significant presence in North America, Europe, and Asia. Founded in 2001, Medallia has established itself as a pioneer in harnessing customer and employee feedback to drive business transformation. The company’s core offerings include its advanced AI-driven analytics platform, which uniquely captures and analyses real-time data from various touchpoints, enabling organisations to enhance customer experiences and employee engagement. Medallia's innovative solutions have positioned it as a trusted partner for numerous Fortune 500 companies, solidifying its reputation in the experience management industry. With a commitment to continuous improvement and a focus on actionable insights, Medallia remains at the forefront of helping businesses thrive in an increasingly competitive landscape.

DitchCarbon Score

How does Medallia's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

49

Industry Average

Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

26

Industry Benchmark

Medallia's score of 49 is higher than 96% of the industry. This can give you a sense of how well the company is doing compared to its peers.

96%

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Medallia's reported carbon emissions

In 2023, Medallia reported total carbon emissions of approximately 33,792,000 kg CO2e. This figure includes 207,000 kg CO2e from Scope 1 emissions, 2,443,000 kg CO2e from Scope 2 emissions, and a significant 31,142,000 kg CO2e from Scope 3 emissions. In 2024, the total emissions decreased to about 32,200,000 kg CO2e, with Scope 1 emissions at 121,000 kg CO2e, Scope 2 at 2,009,000 kg CO2e, and Scope 3 at 30,069,000 kg CO2e. Medallia has committed to achieving net-zero emissions by 2040, encompassing all scopes of emissions. This long-term target reflects the company's dedication to reducing its carbon footprint and addressing climate change. As part of its sustainability initiatives, Medallia is actively working towards these goals while continuing to monitor and report its emissions transparently.

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20232024
Scope 1
207,000
000,000
Scope 2
2,443,000
0,000,000
Scope 3
31,142,000
00,000,000

Industry emissions intensity

Very low
Low
Medium
High
Very high
Some industries are more carbon intensive than others. Medallia's primary industry is Computer and related services (72), which is very low in terms of carbon intensity compared to other industries.

Location emissions intensity

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. This request for Medallia is in US, which has a low grid carbon intensity relative to other regions.

Reduction initiatives & disclosure networks

Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.

Medallia is not participating in any of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
RE 100
Climate Action 100
Race To Net Zero

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Where does DitchCarbon data come from?

Discover our data-driven methodology for measuring corporate climate action and benchmarking against industry peers