Medallia
Medallia, Inc., a leader in experience management, is headquartered in the United States and operates globally, with significant presence in North America, Europe, and Asia. Founded in 2001, Medallia has established itself as a pioneer in harnessing customer and employee feedback to drive business transformation. The company’s core offerings include its advanced AI-driven analytics platform, which uniquely captures and analyses real-time data from various touchpoints, enabling organisations to enhance customer experiences and employee engagement. Medallia's innovative solutions have positioned it as a trusted partner for numerous Fortune 500 companies, solidifying its reputation in the experience management industry. With a commitment to continuous improvement and a focus on actionable insights, Medallia remains at the forefront of helping businesses thrive in an increasingly competitive landscape.
DitchCarbon Score
How does Medallia's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Medallia's score of 49 is higher than 97% of the industry. This can give you a sense of how well the company is doing compared to its peers.
Medallia's reported carbon emissions
In 2023, Medallia reported total carbon emissions of approximately 33,792,000 kg CO2e. This figure includes 207,000 kg CO2e from Scope 1 emissions, which are direct emissions from owned or controlled sources, and 2,443,000 kg CO2e from Scope 2 emissions, representing indirect emissions from the generation of purchased electricity, steam, heating, and cooling. The majority of their emissions, about 31,142,000 kg CO2e, fall under Scope 3, which encompasses all other indirect emissions in the value chain. For 2024, Medallia's emissions slightly decreased, with total emissions reported at approximately 32,069,000 kg CO2e. This includes 121,000 kg CO2e from Scope 1, 2,009,000 kg CO2e from Scope 2, and 30,069,000 kg CO2e from Scope 3 emissions, which notably includes significant contributions from business travel and purchased goods and services. Medallia has committed to achieving net-zero emissions by 2040, encompassing all scopes of emissions. This long-term target reflects their dedication to reducing their carbon footprint and addressing climate change proactively. The company is actively working towards this goal, although specific near-term reduction targets have not been disclosed.
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| 2023 | 2024 | |
|---|---|---|
| Scope 1 | 207,000 | 000,000 |
| Scope 2 | 2,443,000 | 0,000,000 |
| Scope 3 | 31,142,000 | 00,000,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Medallia is committed to some reduction initiatives we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
