Curious to see your top suppliers emissions?
Book a demo for a pilot project
Book a demo for a pilot project
Medallia, Inc., a leader in the computer and related services industry, is headquartered in the United States. Founded in 2001, the company has established itself as a pioneer in experience management, helping organisations capture and analyse customer feedback to drive business improvements. With a strong presence in North America and Europe, Medallia offers a suite of innovative products, including its flagship Experience Cloud, which uniquely integrates real-time data from various touchpoints.
Recognised for its robust analytics capabilities, Medallia empowers businesses to enhance customer engagement and operational efficiency. The company has achieved significant milestones, including numerous industry awards and a growing client base across diverse sectors. As a trusted partner for many Fortune 500 companies, Medallia continues to shape the future of experience management with its cutting-edge solutions.
+8 vs industry average
Medallia’s score of 47 is higher than 60% of the industry. This can give you a sense of how well the company is doing compared to its peers.
Computer Services has below-average carbon intensity
The Computer Services industry has reduced its overall emissions by 11% since 2018
Scope 3 accounts for ••• of total emissions.
Medallia, a US-based computer and related services company, reported total carbon emissions of approximately 32,200,000 kg CO2e in 2024. This figure includes about 121,000 kg CO2e from Scope 1, 2,009,000 kg CO2e from Scope 2, and 30,069,000 kg CO2e from Scope 3 emissions. Key contributors to Scope 3 emissions in 2024 were purchased goods and services (23,453,820 kg CO2e), business travel (3,337,659 kg CO2e), and employee commuting (1,503,450 kg CO2e). In the preceding year, 2023, Medallia's total emissions were approximately 33,792,000 kg CO2e, with 207,000 kg CO2e from Scope 1, 2,443,000 kg CO2e from Scope 2, and 31,142,000 kg CO2e from Scope 3.
Medallia is committed to significant climate action, aiming for net-zero emissions by 2040 across all scopes. The company has also set near-term Science Based Targets initiative (SBTi) aligned goals. Specifically, Medallia, Inc. commits to reducing absolute Scope 1 and 2 GHG emissions by 78.79% by fiscal year 2034, against a fiscal year 2024 base year. Furthermore, Medallia, Inc. aims to reduce Scope 3 GHG emissions by 61.1% per USD value added within the same timeframe. These targets reflect a commitment to a 1.5°C warming scenario.
Access structured emission data, company specific factors and auditable source documents
2034
78.79% reduction in Scope 1
Medallia, Inc. commits to reduce absolute scope 1 and 2 GHG emissions 78.79% by FY2034 from a FY2024 base year.
2034
61.1% reduction in scope 3 upstream
Medallia, Inc. also commits to reduce scope 3 GHG emissions 61.1% per USD value added within the same timeframe.
Showing SBTi-validated targets only. Sign up or sign in to see all disclosed climate targets.
See all scope 3 categories
Already have an account? Sign in now


Common questions about Medallia’s sustainability data and climate commitments
You’re welcome to quote or reference data from this page, but please include a visible link back to this URL. Bulk collection, resale, or redistribution of data from multiple profiles is not permitted.
See our License Agreement for more details.
Discover our data-driven methodology for measuring corporate climate action and benchmarking against industry peers
Learn more