Medallia
Medallia, Inc., a leader in experience management, is headquartered in the United States and operates globally, with significant presence in North America, Europe, and Asia. Founded in 2001, Medallia has established itself as a pioneer in harnessing customer and employee feedback to drive business transformation. The company’s core offerings include its advanced AI-driven analytics platform, which uniquely captures and analyses real-time data from various touchpoints, enabling organisations to enhance customer experiences and employee engagement. Medallia's innovative solutions have positioned it as a trusted partner for numerous Fortune 500 companies, solidifying its reputation in the experience management industry. With a commitment to continuous improvement and a focus on actionable insights, Medallia remains at the forefront of helping businesses thrive in an increasingly competitive landscape.
DitchCarbon Score
How does Medallia's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Medallia's score of 49 is higher than 72% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Medallia's reported carbon emissions
In 2024, Medallia reported total carbon emissions of approximately 32,200,000 kg CO2e, a slight decrease from about 33,792,000 kg CO2e in 2023. The breakdown of emissions for 2024 includes Scope 1 emissions at about 121,000 kg CO2e, Scope 2 emissions at approximately 2,009,000 kg CO2e, and a significant majority from Scope 3 emissions, which totalled around 30,069,000 kg CO2e. Medallia has committed to achieving net-zero emissions by 2040, encompassing all scopes of emissions. This long-term target reflects the company's dedication to reducing its carbon footprint and aligns with industry standards for climate action. The commitment was formalised in early 2023, indicating a proactive approach to sustainability within the software and services sector. As of now, there are no specific near-term targets reported under the Science Based Targets initiative (SBTi), but the company remains committed to its long-term net-zero goal. All emissions data is sourced directly from Medallia, Inc., with no cascading from parent organisations.
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| 2023 | 2024 | |
|---|---|---|
| Scope 1 | 207,000 | 000,000 |
| Scope 2 | 2,443,000 | 0,000,000 |
| Scope 3 | 31,142,000 | 00,000,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Medallia is participating in some of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
