Medallia
Medallia, Inc., a leader in experience management, is headquartered in San Francisco, California, with significant operations across North America, Europe, and Asia-Pacific. Founded in 2001, Medallia has established itself as a pioneer in harnessing customer and employee feedback to drive business transformation. The company’s core offerings include its Medallia Experience Cloud, which uniquely integrates real-time data from various sources to provide actionable insights. This innovative platform empowers organisations to enhance customer satisfaction and employee engagement, setting Medallia apart in the competitive landscape. Recognised for its robust analytics capabilities, Medallia has garnered numerous accolades, solidifying its position as a trusted partner for Fortune 500 companies seeking to optimise their operational performance and customer experiences.
DitchCarbon Score
How does Medallia's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Medallia's score of 46 is higher than 91% of the industry. This can give you a sense of how well the company is doing compared to its peers.
Medallia's reported carbon emissions
In 2024, Medallia reported total carbon emissions of approximately 30.1 million tonnes CO2e, a slight decrease from about 33.8 million tonnes CO2e in 2023. The breakdown of emissions for 2024 includes Scope 1 emissions at about 121,000 tonnes CO2e, Scope 2 emissions at approximately 2 million tonnes CO2e, and Scope 3 emissions at around 30.1 million tonnes CO2e. Notably, the Scope 3 emissions encompass significant contributions from business travel (about 3 million tonnes CO2e), employee commuting (approximately 1.5 million tonnes CO2e), and purchased goods and services (around 21.5 million tonnes CO2e). Medallia has committed to achieving net-zero emissions by 2040, encompassing all scopes of emissions. This long-term target reflects the company's dedication to reducing its carbon footprint and addressing climate change. As part of its sustainability initiatives, Medallia is actively working towards implementing strategies that will contribute to this ambitious goal.
Unlock detailed emissions data
Access structured emissions data, company-specific emission factors, and source documents
Add to project2023 | 2024 | |
|---|---|---|
| Scope 1 | 207,000 | 000,000 |
| Scope 2 | 2,443,000 | 0,000,000 |
| Scope 3 | 31,142,000 | 00,000,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Medallia is committed to some reduction initiatives we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
