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Public Profile
Computer Services
US
updated a day ago

Medallia

Company website

Medallia, Inc., a leader in experience management, is headquartered in the United States and operates globally, with significant presence in North America, Europe, and Asia. Founded in 2001, Medallia has established itself as a pioneer in harnessing customer and employee feedback to drive business transformation. The company’s core offerings include its advanced AI-driven analytics platform, which uniquely captures and analyses real-time data from various touchpoints, enabling organisations to enhance customer experiences and employee engagement. Medallia's innovative solutions have positioned it as a trusted partner for numerous Fortune 500 companies, solidifying its reputation in the experience management industry. With a commitment to continuous improvement and a focus on actionable insights, Medallia remains at the forefront of helping businesses thrive in an increasingly competitive landscape.

DitchCarbon Score

How does Medallia's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.

49

Industry Average

Mean score of companies in the Computer Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.

45

Industry Benchmark

Medallia's score of 49 is higher than 72% of the industry. This can give you a sense of how well the company is doing compared to its peers.

72%

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Medallia's reported carbon emissions

In 2024, Medallia reported total carbon emissions of approximately 32,200,000 kg CO2e, a slight decrease from about 33,792,000 kg CO2e in 2023. The breakdown of emissions for 2024 includes Scope 1 emissions at about 121,000 kg CO2e, Scope 2 emissions at approximately 2,009,000 kg CO2e, and a significant majority from Scope 3 emissions, which totalled around 30,069,000 kg CO2e. Medallia has committed to achieving net-zero emissions by 2040, encompassing all scopes of emissions. This long-term target reflects the company's dedication to reducing its carbon footprint and aligns with industry standards for climate action. The commitment was formalised in early 2023, indicating a proactive approach to sustainability within the software and services sector. As of now, there are no specific near-term targets reported under the Science Based Targets initiative (SBTi), but the company remains committed to its long-term net-zero goal. All emissions data is sourced directly from Medallia, Inc., with no cascading from parent organisations.

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20232024
Scope 1
207,000
000,000
Scope 2
2,443,000
0,000,000
Scope 3
31,142,000
00,000,000

Industry emissions intensity

Very low
Low
Medium
High
Very high
Some industries are more carbon intensive than others. Medallia's primary industry is Computer and related services (72), which is very low in terms of carbon intensity compared to other industries.

Location emissions intensity

Very low
Low
Medium
High
Very high
The carbon intensity of the energy grid powering a company's primary operations has a strong influence on its overall carbon footprint. This request for Medallia is in US, which has a low grid carbon intensity relative to other regions.

Reduction initiatives & disclosure networks

Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.

Medallia is participating in some of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.

Science Based Targets Initiative
Carbon Disclosure Project
The Climate Pledge
UN Global Compact
RE 100
Climate Action 100
Race To Net Zero
Reduction Actions

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Where does DitchCarbon data come from?

Discover our data-driven methodology for measuring corporate climate action and benchmarking against industry peers

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