NewVoiceMedia Limited Sustainability Profile
NewVoiceMedia Limited, a leading provider of cloud-based contact centre solutions, is headquartered in Great Britain. Founded in 2000, the company has established itself as a key player in the customer engagement industry, offering innovative services that enhance communication between businesses and their customers. With a focus on delivering exceptional customer experiences, NewVoiceMedia's core products include its Contact Centre as a Service (CCaaS) platform, which integrates seamlessly with popular CRM systems. This unique offering allows businesses to streamline operations and improve customer interactions. Recognised for its commitment to innovation, NewVoiceMedia has achieved significant milestones, including numerous industry awards and a strong market position in the UK and beyond. The company continues to drive advancements in customer service technology, making it a trusted partner for organisations looking to elevate their customer engagement strategies.
DitchCarbon Score
How does NewVoiceMedia Limited's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Telecommunications Services industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
NewVoiceMedia Limited's score of 100 is higher than 100% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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NewVoiceMedia Limited, headquartered in Great Britain, currently does not have specific carbon emissions data available for recent years. The company is a current subsidiary of Telefonaktiebolaget LM Ericsson (publ), which influences its climate commitments and initiatives. As part of its corporate family relationship, NewVoiceMedia inherits emissions data and climate targets from Ericsson, which is committed to reducing its carbon footprint across various scopes. This includes initiatives aligned with the Science Based Targets initiative (SBTi) and the Carbon Disclosure Project (CDP), both of which are cascaded from Ericsson at a level 2 relationship. While specific reduction targets for NewVoiceMedia are not detailed, the overarching commitments from Ericsson suggest a focus on sustainability and emissions reduction. The company is engaged in industry-standard climate initiatives, although no specific climate pledges or reduction targets have been outlined for NewVoiceMedia itself. In summary, while NewVoiceMedia Limited does not currently report its own emissions data or specific reduction targets, it is aligned with the climate commitments of its parent company, Ericsson, which actively participates in global sustainability efforts.
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| 2012 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Scope 1 | 10,000,000 | - | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 |
| Scope 2 | 4,000,000 | - | 000,000,000 | 000,000,000 | 000,000,000 | 000,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 | 00,000,000 |
| Scope 3 | 3,000,000 | 00,000,000,000 | 000,000,000 | - | - | - | 00,000,000,000 | 00,000,000,000 | 00,000,000,000 | 00,000,000,000 | 00,000,000,000 |
How Carbon Intensive is NewVoiceMedia Limited's Industry?
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NewVoiceMedia Limited's Scope 3 Categories Breakdown
NewVoiceMedia Limited's Scope 3 emissions, which decreased by 41% last year and increased significantly since 2012, demonstrating supply chain emissions tracking. Nearly all of their carbon footprint comes from suppliers and value chain emissions, representing nearly all emissions under the GHG Protocol, with "Use of Sold Products" being the largest emissions source at 92% of Scope 3 emissions.
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NewVoiceMedia Limited's Climate Goals (2030 & 2050)
Climate goals typically focus on 2030 interim targets and 2050 net-zero commitments, aligned with global frameworks like the Paris Agreement and Science Based Targets initiative (SBTi) to ensure alignment with global climate goals.
NewVoiceMedia Limited has not publicly committed to specific 2030 or 2050 climate goals through the major frameworks we track. Companies often set interim 2030 targets and long-term 2050 net-zero goals to demonstrate measurable progress toward decarbonization.
